Monday, 20 May 2024, 6:57 PM
Site: Bcom International Supply Chain Management
Course: Bcom International Supply Chain Management (IMM)
Glossary: SCS Glossary
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Personal Selling

Van Heerden and Drotsky (2018) define personal selling as the exchange of ideas or information, verbally or non-verbally between the customer and the salesperson. Furthermore, the aim of communication in personal selling is to inform the customer and persuade them to purchase a product or service. Personal selling takes place directly with the customer through face-to-face communication, therefore, it can be seen as a two-way transaction between the salesperson and the customers.

Persuade

To convince someone of your argument or reasoning.

PEST Analysis

PEST Analysis is a measurement tool which is used to assess markets for a particular product or a business at a given time frame. PEST stands for Political, Economic, Social, and Technological factors. Once these factors are analysed organisations can take better business decisions.

Plagiarism

Plagiarism – copying the ideas of others into your submission without giving the source due acknowledgment by referencing it.

Planning the Sales Call

Planning the sales call is often referred to as the pre-approach and is a set of tasks that the salesperson has to perform before actually meeting the prospect for the first meeting.

Portfolio

Portfolio – a collection of documents depicting a process of learning.

Portfolio Investment

Portfolio investment refers to the buying of assets such as shares or bonds where the investor has no say in the running of the business.

Positive Sciences

Positive sciences are sciences based on objective fact, example chemistry.

Prefix

The first part of a combined word, e.g. un- as in unhappy.

Prepaid

Prepaid – amount paid/received in advance.