Monday, 6 May 2024, 10:00 AM
Site: Bcom International Supply Chain Management
Course: Bcom International Supply Chain Management (IMM)
Glossary: SCS Glossary
C
Cost-Push InflationCost-push inflation where supply decreases and pushes prices up. |
Counter-ArgumentAn argument or set of reasons put forward to oppose an idea or theory developed in another argument. |
Credit LossesCredit losses – credit clients that have defaulted. Also referred to as bad debts. |
Cross Elasticity of DemandCross elasticity of demand refers to the sensitivity of the quantity demanded of one product to a change in the price of a related product. |
CultureCulture is an umbrella term which encompasses the social behavior and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups. |
Current AccountCurrent account is a record of exports, imports, income receipts and payments and transfers of a country over a period of time. |
Current PricesCurrent prices are expressed in today’s value (i.e. today’s prices). Also known as nominal prices. |
Custom BrokerThese organisations oversee the movement of goods through customs and ensure that the documentation for a shipment is complete and accurate. |
Customer DriversThe three primary drivers of customer satisfaction are: Response time — the time it takes for the customer to get a response from a qualified person (i.e., someone who is going to attempt to resolve the issue). Resolve time — the time it takes for the customer to get the issue resolved to their satisfaction. |
Customer EngagementDefinition of customer engagement: Customer engagement monitors the relationship between a consumer and a company. This relationship is important for encouraging customer loyalty, increasing awareness and looking at customer satisfaction. |