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SCS Glossary
SCS Glossary
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6
6-Step Selling Cycle
A
Absolute Advantage
Academia
Academic Essay
Academic Literacy
Accommodation Policy
Accounting
Accounting Costs
Accounting Profit
Accrual Basis
Accrued
Acquisition
Activity Based Costing
Allocative Efficiency
Appreciation
Approach and Sales Presentation Methods
Argument
Assemble to Order (ATO)
Asset
Autarky
Average Cost (AC) or (ATC)
Average Fixed Costs (AFC)
Average Product (AP)
Average Revenue (AR)
Average Variable Costs (AVC)
B
Balance of Payments
Balance of Payments Stability
Bank Supervision
Basic Prices
Basic Relationship
Bill of Material (BOM)
Black Market
Brainstorming
Break-Even Point
Bridging Finance
Budget Deficit
Business
Business Management
C
Cabotage
Capacity Planning
Capital
Capital Formation
Capital Goods
Capital Intensive Production
Capitalisation Structure
Carriage on Purchases
Carrying Cost
Cash Budget
Cash Cycle
Cash Flow
Cash Reserve Requirement
Ceteris Paribus
Change in Demand
Change in Quantity Demanded
Choice
Circular Flow
Cite
Closing the Sale
Collusion
Communication
Commuter
Commuter Bus Service
Commuter Rail
Company Equilibrium
Comparative / Relative Advantage
Compensation
Competitive Advantage
Complements
Concurrent Engineering
Congestion
Connotations
Constant Prices
Consumable Stores
Consumer Buyer Behaviour
Consumer Goods
Consumer Price Index (CPI)
Consumer Spending
Consumer Surplus
Consumption of Fixed Capital
Context
Contractionary Policy
Contribution
Control
Convergence
Cooperative Relationship
Corridor
Cost of Equity
Cost Reduction
Cost-Push Inflation
Counter-Argument
Credit Losses
Cross Elasticity of Demand
Culture
Current Account
Current Prices
Custom Broker
Customer Drivers
Customer Engagement
Customer Exits
Customer Market Survey
Customer Orientation
Customer Power
Customer Relationships
Customer Retention
Customer Service
Customer Service Measurements
Cyclical Unemploymen
D
Decision-making
Demand
Demand Curve
Demand Curve for the Product of the Firm
Demand Management
Demand Schedule
Demand-Pull Inflation
Denotation
Dependant clauses
Depreciation
Design to Order (DTO)
Determinants of Price Elasticity
Dimensions of Customer Service
Direct Investment
Direct Labour
Direct Material
Direct Relationship
Direct Taxes
Disequilibrium
Distribution Effects
Distribution of Income
Dividends
Division of Labour
Double Entry Concep
Draft
Durable Goods
E
Economic Costs
Economic Effects
Economic Goods
Economic Growth
Economic Principle
Economic Profit
Economic Value Added (EVA)
Economics
Economies of Density
Economies of Scope
Effectiveness
Efficiency
Elastic Demand
Elasticity
Elasticity Coefficient
Employee Engagement Cycle
Engineer to Order (ETO)
Entrepreneurship
EOQ
Equal Advantage
Equilibrium
Equilibrium Exchange Rate
Essential Goods
Evaluation
Excess Supply
ExcessDemand
Exchange Rate
Exchange Rate Policy
Expansionary Policy
Expenditure Method
Expense
Explicit Costs
Exploratory Relationship
Exports
External Audit
F
FAB Method
Facilitation Roles
Factor Cost
Factor Market
Factors of Production
Fare
Final Goods
Financial Account
Financial Intermediary
Financial Sector
Finished Goods
Firms
Fiscal Budget
Fiscal Policy
Fixed Cost
Fixed Costs
Fixed Inputs or Inputs
Flexibility
Floating Exchange Rates
Flow
Follow Up
Forecast Accuracy
Forecasting
Foreign Exchange Market
Foreign Sector
Free Cash Flow
Free Goods
Freight Forwarder
Frictional Unemployment
Full Employment
Functional Products
G
GAAP
Gini Coefficient
Globalisation
Goals
Goods Market
Government
Government Expenditure
Government Spending
Grammar
Graph
Green Car
Gross Domestic Expenditure (GDE)
Gross Domestic Product (GDP)
Gross National Income (GNI)
Gross Reserves
H
Handling Objections
Heterogeneous Goods
High Involvement – Low Involvement
Higher Education
Holt's Method
Homogeneous Goods
Homophone
Household
Human Capital
Human Resources
Hybrid Vehicle
Hyperinflation
I
IFRS
Implementation Barriers
Implementation Roles
Implicit Costs
Import Quotas
Import tariffs
Imports
Income
Income Elasticity of Demand
Income method
Incomes Policy
Indirect Labour
Indirect Material
Indirect Taxes
Individual Demand
Individual Supply
Indivisibility
Industry Driving Forces
Industry Equilibrium
Industry or Market Supply
Inelastic Demand
Inferior Goods
Inflation
Inflation Targeting
Informal Sector
Injection
Innovative Products
Input VAT
Integrated Relationship
Intellectual Skills
Interdependent Relationship
Interest
Intermediary
Intermediate Goods
Internal Audit
Inverse Relationship
Investment
J
Job Shops
K
Key Account Management
Key Account Plan
Key Relationships
L
Labour Intensive Production
Lags
Law of Decreasing Returns
Law of Demand
Law of Diminishing Marginal Returns
Law of Diminishing Returns
Law of Increasing Returns
Law of Returns
Law of Supply
Lead Time
Leadership
Leakage
Learning Style
Liability
Lifetime Value
Listening
Logistics
Logistics Customer Service
Long Run
Lorenz Curve
Luxury Goods
M
Macroeconomic Objectives
Macroeconomics
Maglev
Make to Order (MTO)
Managed Floating
Manufacturing
Margin of Safety
Marginal Costs (MC)
Marginal Product (MP)
Marginal Revenue (MR)
Mark-Up
Marked Price
Market Demand
Market Economy
Market Prices
Market Segmentation
Market Structure
Market Supply
Market Value
Marketing
Marketing Communications Mix
Marketing Concept
Marketing Research
Marketing Segmentation
Maslow’s Hierarchy of Needs Model
Maximum Prices
Means
Mergers
Micro Environment
Microeconomics
Mind Mapping
Minimum Prices
Mobility
Monetary Policy
Money
Monopolistic
Monopoly
Motivators
Movement Along a Demand Curve
Movement Along Supply Curve
Moving Averages
N
Nationalisation
Natural Resources
Needs
Net Primary Income Payments
Network Design
Nominal GDP
Non-durable Goods
Non-verbal
Normal Goods
Normal Profit
Normative Sciences
O
Oligopoly
Open Economy
Open Market Policy
Opportunity Cost
Opportunity Costs
Order lead Times
Order of Priority
Ordering Costs
Organisational Learning
Organisational Strategy
Output VAT
Over Applied
Overheads
Owners’ Equity
P
Paragraph
Paraphrasing
Perfect Competition
Perfectly Elastic Demand
Perfectly Inelastic Demand
Performance Management
Personal Selling
Persuade
PEST Analysis
Plagiarism
Planning the Sales Call
Portfolio
Portfolio Investment
Positive Sciences
Prefix
Prepaid
Price Control
Price Discrimination
Price Elasticity of Demand
Price Stability
Price Taker
Prime Costs
Private Costs
Privatisation
Process
Process Refinement
Processes
Procurement
Producer Price Index (PPI)
Product
Production
Production Function
Production Method
Production Possibilities Curve
Productive Efficiency
Productivity
Profit
Profit Maximising Rule
Progressive Tax
Prospecting
Public
Public Goods
Public Relations
Public Sector
Public Transport
Purchasing
Purchasing Power
Q
Quality Assurance
Quotas
R
Rapid Transit
Rate
Rationing
Raw Materials
Real GDP
Recruitment
Reflection
Refuting
Relationship Hierarchy
Relationship Stages
Relative Prices
Relevant Costs
Rent
Rent Control
Reorder Point
Repo Rate
Resource Allocating
Resources
Resources in Production
Reverse Logistics
Revising
Reward Schemes
Rewards
Risk Reduction
S
Sales Force
Scarcity
Schedule
Seasonal Unemployment
Seasonality
Securities
Selection
Selection Criteria
Sell Sequence
Semi-durable Goods
Services
Shareholders' Value
Shift of the Demand Curve
Shift of the Supply Curve
Short run
Shut Down Rule
Skill
Social and Political Effects
Social Costs
Social Responsibility
Social Science
South African Reserve Bank
Specialisation
Speculation
Spending
Stagflation
Stakeholders
Statement of Financial Position
Statement of Profit and Loss
Stock
Strategic Marketing Plan
Strategy
Strategy Direction Matrix
Strategy Independence
Structural Unemployment
Subsidies
Substitutes
Summarising
Sunk Costs
Supply
Supply Chain
Supply Chain Integration
Supply Chain Management
Supply Chain Strategy
Supply Curve
Supply Curve of the Firm
Supply Schedule
Supply Theory
SWOT Analysis
Synthesis
T
Tactical Marketing Plan
Taxation
Taxes
Technology
Terms of Trade
The Cost Function
Time Management
Total Costs (TC)
Total Fixed Costs (TFC)
Total Product (TP)
Total Profit
Total Quality Management (TQM)
Total Revenue
Total Revenue (TR)
Total Variable Costs (TVC)
Trade Balance
Trade Policy
Trade-Off
Transaction Costs
Transfer Payments
Transhipment
U
Unemployment
Unitary Elastic Demand
V
Validation
Value Added
Value Added Tax
Value Chains
Value Drivers
Variable Costs
Variable Inputs
VAT
VAT Payable
VAT Refundable
VAT Vendor
Verbal
W
Wages and Salaries
Wants
Work-in-Progress
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